Privacy Policy

Effective Date: November 28, 2024

Motion TSS ("we", "our", or "us") operates the Motion TSS mobile applications and web platform. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

Account Information: Name, email address, phone number when you create an account.

Student Information: Student names, pickup/dropoff locations, and school information provided by parents or transportation companies.

Location Data: Real-time GPS location from driver devices during active trips to enable vehicle tracking.

Usage Data: App usage patterns, device information, and crash reports to improve our service.

2. How We Use Your Information

• Provide real-time vehicle tracking for parents
• Send pickup and dropoff notifications
• Manage student transportation routes
• Improve our services and fix issues
• Communicate important service updates

3. Information Sharing

We do not sell your personal information. We share data only:

• With transportation companies that manage your routes
• With parents/guardians to track their children
• With service providers who help operate our platform
• When required by law

4. Children's Privacy (COPPA)

Motion TSS is designed for student transportation. We take children's privacy seriously:

• We do not collect information directly from children
• Student information is provided by parents/guardians or authorized school personnel
• We collect only information necessary for transportation services
• Parents can request deletion of their children's data at any time

5. Location Tracking

Driver location is tracked only during active trips. Location data is used to:

• Show parents where their child's vehicle is
• Provide accurate arrival estimates
• Maintain trip records for safety

Drivers are not tracked outside of active trips.

6. Data Security

We protect your data using industry-standard security measures including encryption, secure servers, and access controls.

7. Data Retention

We retain your data while your account is active. Trip history may be kept for up to 3 years for safety and compliance. You can request deletion of your data at any time.

8. Your Rights

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of non-essential communications

9. Contact Us

10. Changes to This Policy

We may update this policy and will notify you of significant changes via email or in-app notification.